Charges
What a sale costs your wallet, and why it is not the amount the customer receives.
A sale has two numbers. amount is what the customer receives. price is what your wallet is charged: the plan's charges, a fee Routegate staff set per plan or per data type. A flat charge is the same on every sale; a percentage is taken on the amount sold, and such a plan has fee_type percentage and fee_basis_points.
The airtime or data itself is paid for by the line that sends it, or by your account with the vendor. Your wallet pays only the charges.
Pricing plans lists every plan with its charges. Read them there rather than keeping your own copy.
A plan with no charges
| Mode | What happens |
|---|---|
| Live | Refused with 400 VALIDATION_FAILED: "This plan is not sellable from lines: no charges are set for it". |
| Test | Sold for 0.00, so an empty test wallet can pass. |
So a plan that works in test can still be refused live. Check that it has charges before you offer it.
What is held
The wallet holds price when the sale is accepted, settles it on success and releases it on failure. A sale Routegate Reserve may serve also holds its platform_fee, which is taken only if the Reserve delivers it. See wallet and funding.
A sale that delivers part of the order still pays its charges in full.